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One-Size-Fits-All Training? Don’t Waste Your Money
May 20th, 2010One-Size-Fits-All Training? Don’t Waste Your Money
It’s amazing the amount of money spent by organizations every year on “training” for employees. A manager gets frustrated with the lack of success within the group and believes training is the answer. Training is expected to solve all kinds of ills — it’s expected to help employees perform more effectively, communicate more clearly and generally improve morale and teamwork. More often than not the training’s ineffective, leaving manager’s to ask, “where’s the training budget going if nothing is changing?”
The missing pieces are pre-training assessment and behavioral understanding. Training simply can’t be delivered without an understanding of what’s really wrong. Managers and leaders assume they need “X” solved but they haven’t really delved into what “X” represents. What is the real need? Where are employees struggling? What problems are they encountering? Without digging in and understanding the real life roadblocks, training will fall on deaf ears.
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