By JAMES DETAR, INVESTOR’S BUSINESS DAILY Posted 07/02/2010 06:27 PM ET
When employees can’t take criticism, it makes them less productive. When it’s a company that won’t face criticism or doesn’t know how, the entire business suffers. One way a business can avoid getting bruised by these slings is to work with the critics, to learn what their concerns are and take action. Often, by working with them, the company can avoid getting itself into a tight spot. How can a company change those critics’ minds, or at least get them to engage in a conversation?
“The No. 1 thing when you’re faced with criticism is to adopt a position of curiosity,” said Professor Beverly Flaxington. “The company should say: We want to understand, rather than combat it.” Click here for the rest of the story.
Bev Flaxington was recently interviewed on the Lifetime program “The Balancing Act” (click on the short promo video below). The show aired on June 10, 2010.
The hot selling book: Understanding Other People: The Five Secrets of Human Behavior was selected for the prestigious Reader’s Favorite Gold Award. The selection was made by a panel of experts who reviewed thousands of books submitted for consideration in a variety of categories. Only one book in each category is awarded the gold star for excellence. Awards will be presented to all winners at the Vegas Valley Book Festival, Las Vegas, Nevada. in November, 2010.
“To have been recognized like this by such esteemed professionals is truly rewarding.” says Beverly Flaxington, the author. “I have received a great deal of positive feedback on this book. Some of my clients have bought hundreds to give to each of their employees because it provides simple tools for a more harmonious, cohesive and effective workplace.” One independent reviewer who read Understanding Other People: The Five Secrets to Human Behavior, wrote, “Everyone on planet earth should read this book. Then, perhaps, we can start living in a more peaceful world.” Apparently the judges at Readers Favorite agreed.
Financial advisors are going back to school under a newly restructured and beefed up training program that the Wells Fargo Advisors brokerage is calling its College of Advisory Practices. The program kicked off in February and is expected to have a full complement of courses available later in the year. Read the whole story by clicking here.
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