Defining The “New Normal”

February 22nd, 2010

Defining The “New Normal”

A recent article in the Harvard Management Update points out that “as therapeutic as the desire for a return to business as usual is, it’s simply unattainable.” We agree. Given the confluence of recent events; a new kind of bear market (even for us industry veterans); a general and global economic malaise, continual shifts in customer and investor expectations, and finally, war, it is clear that simply returning to “normal” isn’t (and wasn’t, even before the 2008 crash) a viable option for business growth. So what is?

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Identifying Obstacles

February 22nd, 2010

Identifying Obstacles
Want to Know What’s Wrong in Your Firm? Ask Your Employees

One of the most gratifying ways we work with our clients and support them on the road to higher levels of revenue is to work with their employees to uncover the obstacles to sales success.

It takes a very confident senior management to engage in this process because it allows the employees to vocalize and identify the issues that are holding back the firm. Our philosophy is that these issues exist, and they are causing pain in the organization, so it is in the firm’s best interest to organize the issues and bring them to the forefront in order to be dealt with effectively.

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